Portable Plasma Cutting Machine with Arc Voltage Torch Height Controller

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FAQ:

1.  Are you factory or foreign trade company?

We have our own factory, We are industry and trade integration. 

2. Where is your factory located? How can I visit there? 

Our factory is located in Dongtai City, Jiangsu Province, one hour train from Shanghai.All our clients, from home or abroad, are warmly welcome to visit us!  

3.  What's the quality of your products?      

We are very focused on the quality of the products, good quality products can bring us more customers, so, All spare parts of this machine come with best brand and best quality,  after  completing the installation we will test the machine for 48 hours, also we can provide the machine's working video before shipping.

4.  What shall we do if don't know how to operate your machine after bought from you? 

We have detailed installation and operating instructions attached, also comes with video, it is very simple. We have telephone and email support at 24 hours a day.

5. What to do if the machine has a problem? 

24 hours timely response of mail and phone calls. If the parts broken belong to non-artificial factors within 12 months, we offer free replacement. If beyond 12 months, customers should bear the freight back and forth and accessories cost.

6. What other things also need after we bought your machines? 

(1) With flame cutting: you just need to access to oxygen and fuel gas.     (2) With plasma cutting: need plasma power source and air compressor. You can match plasma power supply by yourself, or buy together with the cutter from us, it's optional. If you buy from us, we will connect the wires of plasma power source and CNC cutting machine together, then more conveniently to use.

7. How can I know more about the  machine? 

We are honored to send you some pictures and vedio about our machine. And we welcome every customer visit our factory.

8. How does your factory do regarding quality control? 

Quality is priority. Factory director always attach great importance to quality controlling from the very beginning to the very end. Our factory has gained ZDHY, ISO9001 authentication.

9.  What are your payment terms?   

 We support T/T, L/C, Western Union and so on. Other ways can also be received after we both sides discussion and agreement. Any other questions contact us directly!

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